We understand that sometimes life is super busy, things crop up, we have emergencies and we can't make our scheduled commitments as we planned to. We are a small business who relies on our bookings to make a living - we all know the cost of which is currently the highest its been in our lifetimes. So, we have tried to form a cancellation policy that meets halfway and we hope you understand.
Thank you!
Yes, your payment secures your booking.
For courses, events and QHHT the payments are non-refundable - this is due to the time commitments and work that goes into these services before the session.
For Yoga Classes, Reiki and Reikiroma treatments - if you cancel your appointment up to 48 hours before then you can either rearrange the appointment or have your money back. If you give less than 48 hours notice then the appointment will be non-refundable - this is because we will be unlikely to fill the appointment at short notice.
For courses, events and QHHT the payments are non-refundable - this is due to the time commitments and work that goes into these services before the session.